Jaya77 takes the privacy of every Bangladesh player seriously. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information.
Last updated: June 2025 | Applies to all Jaya77 players in Bangladesh
Privacy at a Glance
Six things every Jaya77 player should know about how we handle personal information.
All personal data stored by Jaya77 is encrypted using industry-standard protocols. Your name, contact details, and payment information are never stored in plain text and are protected against unauthorised access at every level.
Jaya77 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only to operate your account, process payments, and improve the Jaya77 platform experience.
Transactions via bKash, Nagad, and Rocket are processed through encrypted payment gateways. Jaya77 does not store your full mobile banking credentials — only the minimum information needed to process and verify transactions.
Jaya77 players have the right to access, correct, and in certain cases delete their personal data. These are not just words in a policy — our support team is trained to handle data requests promptly and without unnecessary friction.
Jaya77 only collects the data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data for the sake of it, and we regularly review what we hold to ensure it remains relevant and necessary.
Jaya77 does not keep your data indefinitely. We have defined retention periods for each category of data we hold, and data is securely deleted when it is no longer needed for the purpose it was collected or required by law.
Jaya77 ("we", "us", "the platform") is committed to protecting the privacy of every player who uses the Jaya77 platform at jaya77.one. This Privacy Policy explains how Jaya77 collects, uses, stores, and protects personal data in connection with the operation of the platform and the services we provide to players in Bangladesh.
This policy applies to all personal data collected through the Jaya77 website, mobile application, customer support channels, and any other interaction you have with Jaya77. It should be read alongside the Jaya77 Terms and Conditions, which govern the overall relationship between you and the platform.
Jaya77 takes privacy seriously — not because we have to, but because we believe players deserve to know exactly how their information is being used. We have written this policy in plain language so that every Jaya77 player, regardless of their technical background, can understand what we do with their data and why.
If you have any questions about this policy or about how Jaya77 handles your personal data, please contact our support team at [email protected]. We are always happy to explain anything that is not clear.
Jaya77 collects personal data in several categories depending on how you interact with the platform. The table below summarises the main categories of data we collect and why we collect them.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, phone number | Account communication, support, security alerts |
| Financial Data | bKash/Nagad/Rocket account reference, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud detection, performance optimisation |
| Usage Data | Pages visited, games played, bets placed, session duration | Platform improvement, responsible gaming monitoring |
| Communication Data | Support chat logs, email correspondence | Resolving queries, quality assurance, dispute resolution |
Jaya77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or with your explicit consent.
Jaya77 collects personal data through the following channels:
Jaya77 will always be transparent about how and why we collect your data. If we ever need to collect data for a new purpose not covered by this policy, we will update the policy and notify you before doing so.
Jaya77 uses your personal data only for legitimate purposes directly related to operating the platform and providing services to you. The main ways we use your data are:
Jaya77 will never use your personal data for purposes that are incompatible with the reasons it was originally collected. If we want to use your data for a new purpose, we will seek your consent or ensure there is another lawful basis for doing so.
Jaya77 understands that payment data is among the most sensitive personal information a player can share. We take extra care to protect the financial data of every Jaya77 player in Bangladesh.
When you make a deposit or withdrawal via bKash, Nagad, or Rocket, the transaction is processed through an encrypted payment gateway. Jaya77 does not store your full mobile banking PIN, password, or complete account number. We retain only a transaction reference and the last few digits of your account number, which are used to verify transactions and process withdrawals to the correct account.
All payment data is transmitted using TLS encryption and stored in a secure environment with restricted access. Only authorised Jaya77 staff with a legitimate need to access payment data are permitted to do so, and all such access is logged and audited.
If you believe there has been any unauthorised transaction on your Jaya77 account, please contact our support team immediately at [email protected]. We will investigate promptly and take appropriate action to protect your account.
Jaya77 uses cookies and similar tracking technologies to operate the platform, improve your experience, and keep your account secure. A cookie is a small text file stored on your device when you visit a website.
Jaya77 uses the following types of cookies:
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Jaya77 platform. For more information on managing cookies, refer to your browser's help documentation.
Jaya77 retains personal data only for as long as it is necessary for the purpose it was collected or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, Jaya77 securely deletes or anonymises it so that it can no longer be linked to you. If you request deletion of your data and there is no legal obligation to retain it, we will action your request within 30 days.
As a Jaya77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected].
You can request a copy of all personal data Jaya77 holds about you. We will provide this within 30 days of receiving your request.
If any personal data Jaya77 holds about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
In certain circumstances, you can request that Jaya77 delete your personal data. This right is subject to legal retention obligations — we cannot delete data we are required by law to keep.
You can ask Jaya77 to restrict how we use your data in certain situations, for example while a dispute about the accuracy of your data is being resolved.
You can request a copy of your personal data in a structured, machine-readable format so that you can transfer it to another service provider if you wish.
You can object to Jaya77 processing your personal data for direct marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.
Jaya77 will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your data rights.
Jaya77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect that your Jaya77 account has been compromised, please contact our support team immediately at [email protected] so we can take prompt action.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, Jaya77 will notify affected players without undue delay and will take all necessary steps to contain the breach and prevent further harm.
The Jaya77 platform is strictly for adults aged 18 and over. Jaya77 does not knowingly collect personal data from anyone under the age of 18. If we discover that we have inadvertently collected data from a minor, we will delete that data immediately and close the associated account.
If you are a parent or guardian and believe that your child has registered on Jaya77 or provided personal data to us, please contact our support team at [email protected] immediately. We will investigate and take appropriate action as quickly as possible.
Jaya77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, the updated policy will be published on this page with a revised "last updated" date.
For significant changes that materially affect how we use your personal data, Jaya77 will notify you by email or through an in-platform notification before the changes take effect. We encourage you to review this policy periodically to stay informed about how Jaya77 protects your privacy.
Continued use of the Jaya77 platform after an updated Privacy Policy has been published constitutes your acceptance of the changes. If you do not agree with any changes, please stop using the platform and contact support to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Jaya77 handles your personal data, please get in touch with our team. We are available 24 hours a day, seven days a week, and our support team includes Bengali-speaking agents on every shift.
For data rights requests — such as accessing, correcting, or deleting your personal data — please email [email protected] with the subject line "Data Rights Request" and include your registered account email address. We will acknowledge your request within two business days and aim to resolve it within 30 days.
For responsible gaming support and tools, please visit jaya77.one/responsible-gaming. For the full terms governing your use of the Jaya77 platform, please visit jaya77.one/terms-conditions.
Join thousands of Bangladesh players who trust Jaya77 for a safe, secure, and fair gaming experience. Register in under two minutes.